User Agreement and Privacy Policy
Effective Date: 03-02-2025
Welcome to the online retail platform of Wavoralios. This User Agreement and Privacy Policy (hereinafter “Agreement”) sets forth the terms and conditions under which you may access and purchase products from our online store. The purpose of this document is to ensure that you are fully informed of your rights and obligations when using our services, including details regarding product ordering, payment, shipping, returns, and the processing and protection of your personal data. We invite you to review this Agreement carefully before placing an order. By accessing our website and using our services, you are deemed to have read, understood, and accepted these terms.
Definitions
- “Company” – Refers to Wavoralios, the owner and operator of this online shop.
- “User” – Any visitor or customer who accesses our website, registers an account, or makes a purchase.
- “Services” – All activities facilitated by our online platform, including product browsing, ordering, payment processing, shipping, and customer support.
- “Products” – The tangible goods that are offered for sale through our online retail platform.
- “Personal Data” – Any information relating to an identified or identifiable individual as defined under applicable data protection laws.
User Obligations
By using our Website, you agree to:
- Provide accurate and complete registration and order information.
- Update this information promptly should any changes occur.
- Abide by all applicable laws, including intellectual property rights and data protection regulations.
- Ensure that any communication with our support services is made in good faith and with respect.
Users who fail to comply with any of these obligations may have their access to our Services temporarily or permanently restricted.
Ordering and Payment
Once you have selected the Products and added them to your shopping cart, you may proceed to online checkout. During checkout, you will be required to provide shipping details, billing information, and an email address for communications. Payment is accepted via major credit cards, debit cards, PayPal, and other reputable payment processors. Our payment system is designed with robust security measures including encryption protocols, ensuring that your financial data remains protected throughout the transaction process.
Please note that any charges to your account will appear in your bank statement under a label that identifies Wavoralios. In the event of a payment dispute, refer to the confirmation email you have received upon completing your purchase, which details the transaction specifics.
Shipping and Delivery
We are committed to delivering your order safely and on time. After your order is successfully placed, you will receive a confirmation email along with an estimated delivery time. We work with trusted mailing services such as USPS, FedEx, and UPS to ensure prompt delivery. Please note the following guidelines and cost structures applicable to our shipping services:
- Standard Shipping: Estimated delivery within 5-7 business days with a minimum charge of USD $5.99 for most areas. This fee may vary depending on the destination within the country and the weight or dimensions of the package.
- Expedited Shipping: For faster delivery, choose expedited services available for an additional fee, generally starting at USD $12.99. Estimated delivery for expedited options generally ranges from 2 to 3 business days.
- Free Shipping: We may offer free standard shipping promotions on orders that meet certain purchase thresholds, as displayed during the checkout process.
Please ensure that your shipping address is correct and complete. In cases of delivery delays due to unforeseen circumstances such as weather conditions or logistic setbacks, we will update you promptly. It is your responsibility to track the shipment using any tracking information provided in your confirmation email.
Product Returns and Refunds
Wavoralios stands by the quality of its Products. In the unlikely event that you are dissatisfied with your purchase, we offer a clear return and refund process, subject to the conditions detailed below:
- Return Eligibility: Products can be returned within 30 calendar days after the date of delivery. The Product must be unused, in its original packaging, and in the same condition as when received.
- Non-Returnable Items: Certain items, including perishables, digital downloads, or products marked “final sale,” cannot be returned. Specific product pages or marketing materials may indicate any non-returnable Products.
- Refund Process: Upon receiving and inspecting the returned Products, a refund will be processed to the original method of payment. Refunds are typically issued within 7-10 business days after receipt of the returned item. In cases of product defects or shipping errors, Wavoralios will cover the return shipping costs. For all other returns, the customer may be responsible for covering the cost of return shipping.
- Exchanges: If you wish to exchange an item for a different size, color, or model, please contact our customer support team. Exchanges are subject to product availability and may require a return of the original item before a new order is placed.
Returns that do not conform to the above guidelines may not be eligible for a refund or exchange. It is the responsibility of the customer to ensure that the return request complies with these conditions.
Privacy and Data Protection
Your privacy is of the utmost importance to Wavoralios. This section explains our practices concerning the collection, use, storage, and protection of your Personal Data in compliance with applicable laws.
Information Collection
We may collect the following types of Personal Data when you interact with our website or make a purchase:
- Contact information (e.g., name, address, telephone - 337 507 945, email - [email protected]).
- Billing and payment information.
- Shipping details and order history.
- Usage data, including pages viewed and session duration, to help improve our services.
Use of Personal Data
The collected Personal Data is used for the following purposes:
- Processing and fulfilling your orders.
- Communications related to order confirmation, shipping updates, and customer service.
- Improving our offerings through analyzing user behavior and feedback.
- Ensuring security and preventing fraudulent transactions.
Data Security and Retention
Wavoralios implements industry-standard security measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. We utilize encryption, secure servers, and regular vulnerability assessments as part of our commitment to data security. Personal Data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by legal obligations. Upon the expiration of the retention period, your data will be securely deleted or anonymized.
Your Rights and Data Deletion
In accordance with applicable legal requirements and our commitment to transparency, you have the right to request access to, correction or deletion of, your Personal Data. Our procedures allow you to request data deletion at any time by contacting our support team. Requests will be processed promptly, subject to applicable verification procedures. Should you wish to exercise your rights, please contact us through the details provided below. Note that even after deletion, some information may be retained in our backups in a non-personally identifiable format.
Regulatory Compliance
In markets where specific data protection laws apply, we adhere to all relevant regulations. For customers that are residents of states with regulations similar to the California Consumer Privacy Act (CCPA), additional rights are provided regarding your Personal Data. Should you have any questions regarding your rights under such laws, or if you wish to take action regarding your Personal Data, please do not hesitate to contact us.
Cookie Usage
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files that are stored on your device and may include information such as your preferences or visit history. We use this data to understand user interactions, improve website performance, and tailor content to better suit your interests. If you wish to learn more about our cookie practices, please refer to the detailed information provided on our cookie information page.
By using our website, you consent to the use of cookies in accordance with this policy. You may manage your cookie preferences at any time through your browser settings. However, please note that disabling cookies may affect certain functionalities of our website.
Limitations and Disclaimers
While Wavoralios makes every effort to ensure the accuracy of the information provided on our website, errors and omissions may occur. We do not guarantee that the website will be constantly available or error-free. In no event shall Wavoralios be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our Services.
All products are sold “as is” and are subject to availability. Any typographical errors or inaccuracies in pricing or product descriptions will be corrected promptly once discovered.
Amendments and Updates to This Agreement
Wavoralios reserves the right to update or modify this Agreement at any time without prior notice. Changes will be effective immediately upon posting on our website, and the “Effective Date” at the top of this document will be updated accordingly. We encourage you to periodically review this Agreement to remain informed of any changes.
Your continued use of our Services constitutes your acceptance of the updated terms and policies.
Final Provisions
This Agreement constitutes the entire understanding between you and Wavoralios regarding your use of our online retail services and supersedes all prior communications, proposals, or representations, whether written or oral. If any portion of this Agreement is found to be invalid or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.
Should you have any further questions or require clarification on any of the provisions set forth herein, please contact us at your earliest convenience. We appreciate your trust in Wavoralios and look forward to providing you with exceptional products and service.